Features

Notifications from Registered Users
  • Mobile at Work designed its own sync engine to allow off-line submissions as well as on-line submissions – as a result, our applications work in areas where signal is not readily available
  • Our technology adapts itself to poor coverage and network speeds – particularly important when trying to squeeze photos through unreliable infrastructure

Notifications from Registered Users

Notifications from Registered users Notifications from Registered users

Your tenants, maintenance teams, drivers, brand ambassadors, reps or staff can easily notify you of an event or incident that they become aware of. They can use Android or Apple mobile devices or a Windows desktop to log an incident.

Notifications from Registered users
Your tenants, maintenance teams, drivers, brand ambassadors, reps or staff can easily notify you of an event or incident that they become aware of. They can use Android or Apple mobile devices or a Windows desktop to log an incident.

Service Providers
Register your service providers to be able to forward them details of the incident as you subcontract services related to the incident.

Service Providers
Register interested parties like owners, managers or trustees that can be included in the incident.

Customisable Incident Types
You maintain a list of predefined types that allow users to log incidents against predefined classifications allowing for faster entry and easy back-end reporting and analysis.

Photo Capture with Comments
Capture pictures or upload them from your PC to provide visibility into on-site inspections, installations, or maintenance situations. Add comments to help

Reporting

Unlock the value of the incident data through insightful online reports and dashboards.

Integrate with our Connectors

Optionally link to InformUs and ServeUs offerings to automatically schedule a task or link to a service provider. Alternatively upload the incident into Building Management Solutions like MDA.

Record, Feedback and Update

Dashboards indicate incidents logged, closed or in progress. Updating an incident status or providing feedback automatically notifies the User.
Examine the timeline and history behind an incident.

Receiving and Processing Incidents

Incidents logged by users from mobile devices or desktop PC’s are automatically added to matters to be handled. In or out of the office – your staff are able to access and update incidents to provide feedback quickly and efficiently.

Automatic Ticket References

Submitting an incident will generate a ticket reference and start the process.

Photo Capture with Comments

Capture pictures or upload them from your PC to provide visibility into on-site inspections, installations, or maintenance situations. Add comments to help

Stakeholders

Register interested parties like owners, managers or trustees that can be included in the incident.

Customisable Incident Types

You maintain a list of predefined types that allow users to log incidents against predefined classifications allowing for faster entry and easy back-end reporting and analysis.

Service Providers

Register your service providers to be able to forward them details of the incident as you subcontract services related to the incident.

Notifications from Registered Users

Your tenants, maintenance teams, drivers, brand ambassadors, reps or staff can easily notify you of an event or incident that they become aware of. They can use Android or Apple mobile devices or a Windows desktop to log an incident.

Automated calculations

Perform complex calculations across forms on-site and get going faster: time spent on a job, taxes, materials, discounts, totals on estimates, and more.

Maps & time stamps

Pin jobs to a map for an easy view of daily tasks. Record the time and location of submissions for precision auditing.

Dispatching

Dispatch partially-filed forms with notes and due dates to users in the field to minimize trips to the office.